Shipping Policy

Last Updated: October 29, 2026

Thank you for shopping at Hangoraaa. This Shipping Policy explains our order processing procedures, shipping fees, delivery estimates, and related customer service information.

1. Shipping Destinations

We offer standard shipping to eligible addresses within the United States.

Shipping eligibility is confirmed during checkout.

2. Order Processing Time

Orders are normally processed within 3 business days after payment confirmation.

Business days are Monday through Friday, excluding applicable public holidays.

Processing time is separate from shipping transit time.

3. Shipping Transit Time

After an order has been dispatched, estimated shipping transit takes 20–30 business days.

Our standard delivery timeline is:

• Order Processing: 3 business days

• Shipping Transit: 20–30 business days

• Estimated Total Delivery: 23–33 business days

Delivery estimates are not guaranteed arrival dates.

Actual delivery may be affected by destination, transportation disruptions, weather conditions, or other circumstances outside our reasonable control.

4. Shipping Fees

We offer free standard shipping on eligible orders within the United States.

No minimum purchase amount is required.

Any applicable taxes or additional charges will be displayed at checkout.

5. Order Confirmation

After placing an order, you will receive an order confirmation email at the email address provided during checkout.

6. Shipment Tracking

Tracking information will be provided when available after your order has shipped.

Tracking updates may take additional time to appear.

7. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

If you need to update your shipping address, please contact us promptly.

Address changes cannot be guaranteed once an order has entered fulfillment or shipped.

8. Shipping Delays

If your order is delayed beyond the estimated delivery period, please contact our customer service team.

We will review the available shipment information and assist with an appropriate resolution.

9. Lost or Damaged Shipments

If your order is missing, arrives damaged, or contains an incorrect item, please contact us with your order number and relevant details.

Photographs of damaged products or packaging may help us investigate.

We will review the issue and provide an appropriate remedy under applicable law.

10. Contact Information

Store Name: Hangoraaa

Legal Business Name: LAMONTIERRA sandwich LLC

Business Address: 4947 Clara St, Cudahy, CA 90201, United States

Email: service@mallvic.com

Phone: +1 (226) 493-1029

Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time

Website: https://hangoraaa.com